Top Tools to Find Your Health Care Options

Finding your health care options has become a lot easier thanks to the development of some excellent new tools. From phone, to online, to in-person, the following are resources that will help you locate the health care information and services you need.

Find Immediate Help

EMERGENCY: If you are having a medical emergency, call 911 immediately.

Non-Urgent medical advice, call Telehealth Ontario

Telehealth Ontario is a free, confidential service you can call to get health advice or information. A Registered Nurse will take your call 24 hours a day, seven days a week.

Toll-free: 1-866-797-0000
Toll-free TTY: 1-866-797-0007

Find Local Health Services

ErieStClairhealthline.ca: www.eriestclairhealthline.ca

ErieStClairhealthline.ca puts accurate and up-to-date information about health services at your fingertips. The website provides easy access to a reliable source of health information so you can find the services you need, close to home.

Health Care Options: www.ontario.ca/healthcareoptions

The Health Care Options website is designed to help people make decisions about options for treatment, care, and health services. You can search for key health services available in your community; for example searching for “seniors home” will display a list of long-term care facilities in your local region. Additional information such as where to find physiotherapy, how to take medication safely, and options for homecare will also appear.

Review Wait Times for Care

Ontario Wait Time Information: www.ontario.ca/waittimes

To help improve your access to care, the Ontario Wait Times website provides the best available data on wait times for hospitals all across Ontario. Information includes: emergency room wait times; surgery, MRI, and CT scan wait times; and home care wait times.

For More Information

To find more health service information or to find details on specific topics such as health conditions and diseases, private health care facilities, or Ontario’s health insurance plan, please:

  • Speak to your primary care provider
  • Visit the ministry’s website at www.health.gov.on.ca
  • Call the ServiceOntario, INFOline at 1-866-532-3161; TTY, 1-800-387-5559